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Privacy Policy

DoubleDown Casino Privacy Policy

We at DoubleDown Interactive LLC are committed to protecting your privacy and maintaining the confidentiality of the personal data you provide us when using our website, mobile app, or services.

This Privacy Policy explains how we collect, use, store, and share your information. Please read it carefully before providing any personal data to us.

What Personal Data We Collect

We may collect various types of personal data from you:

  • Information you voluntarily submit through registration forms, surveys, or other interactive features
  • Data obtained from your interactions with our website or mobile app, such as:
    • Log-in information (username and password)
    • Device information (operating system, browser type, IP address)
    • Location-based data (country of residence, language preference)
    • Browser behavior (search history, cookies)
    • Interaction metrics (play time, game performance)

How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To create and manage your account
  • To provide you with access to our website or mobile app features
  • To personalize content based on your preferences
  • For customer service and technical support
  • To improve and optimize our services, including game performance and user experience

How We Store Your Personal Data

We store all personal data securely using reputable cloud-based storage solutions. Our servers are protected by industry-standard security measures to prevent unauthorized access.

Who We Share Your Information With

In exceptional circumstances, we may share your personal data with:

  • Third-party providers that assist us in delivering our services (game developers, analytics partners)
  • Authorized government agencies or law enforcement bodies if required

How Long Do We Keep Your Data?

We retain personal data for as long as it is necessary to provide you with our services and maintain a secure online environment. Once your account has been deleted or terminated, we will delete or securely store the associated information.

Your Rights and Choices

You can:

  • View and edit your profile settings at any time
  • Request deletion of your account by contacting customer support
  • Withdraw consent for data collection or processing in specific instances

Please note that certain functionalities may not be accessible if you opt out of data collection.

Security Measures We Take to Protect Your Data

We employ standard security practices, including:

  • Secure Socket Layer (SSL) encryption for online transactions and communication
  • Authentication protocols to verify user identities
  • Regular software updates to ensure server-side protection

Please note that while we take all reasonable precautions, no method of data storage can be 100% secure.

Changes to Our Privacy Policy

We reserve the right to modify this policy as necessary. In case of material changes, you will be notified through our website or mobile app. Your continued use signifies acceptance of any updates and modifications made to this policy.

If you have questions about our data protection practices or wish to exercise your rights under applicable laws, please contact us via email with "Privacy Policy" in the subject line.